Its All About Customer Service

My family and I ate at Happy Sushi for dinner and it was the worste dining experience EVER! First of all, the restaurant was busy and it took us forever to get a table. There was one dirty table available, but it took the servers FOREVER to clear it and seat us. No greet, no "I'll be right with you" no acknowledgement what so ever. So the server asks us how many was in our party and we said 5. She sighed and was like "oookay."

From this point, we should have left because the rest of the service was just as bad. It took them forever to come to our table and give us our drinks. All we had was water and hot tea. I noticed that their way of working is not efficient. A server would walk back and forth with 1 thing at a time. Speaking of 1 thing at a time, our food did not come all at once. By the time we got out last order, it was wrong! We didn't get our miso soup that goes along with our meal so I had to ask our server. We had to hunt her down for curry since our Katsu Pork Curry did not come with curry at all. Our server was not very nice either, whenever we'd ask her for something she'd somewhat roll her eyes. Food does not take an hour to prepare!

I work in the restaurant business and I know how these places function. We weren't the only ones being served like this, supposedly the whole restaurant of customers were getting that same service. Where tables that were there before us didnt get their food until we got ours. It was that bad. Whats even better is that we did not receive an apology! What kind of customer service is that??? Never going there again and you shouldn't either!!!